Connect Wallet

Privacy Policy

Last updated: September 1st, 2020


Ommniverse.com (referred to as the "Company", "Ommniverse”, “we”, “our” or “us”) is committed to the protection of your Personal Data and takes the matter of protecting your privacy as a high priority.


The types of Personal Data that we collect directly from you or third parties depend on the circumstances of collection and the nature of the service requested or transaction undertaken. It may include (but is not limited to):

(a) personal information that links back to an individual, e.g., name, gender, date of birth, and other personal identification numbers;

(b) contact information, e.g., address, phone number, and email address;

(c) technical information, e.g., IP address for API services and log-in;

(d) statistical data, e.g., hits to websites.

This Privacy Policy covers the information we collect about you when you use our products or services or otherwise interact with Ommniverse unless a different privacy policy is displayed. This policy also explains your choices about how we use information about you.

Your choices include how you can object to certain uses of information about you and how you can access and update certain information about you. If you do not agree to the terms of this Policy, please do not use the Site or any of our Services. Each time you use any Site, or any Services, the current version of this Privacy Policy will apply.


This Privacy Policy covers any Personal Data provided to us:

(a) when you engage with our products and services;

(b) when you create an account with us;

(c) under any other contractual agreement or arrangement.

Some of the other ways we may collect Personal Data shall include (but are not limited to):

(a) communications with you via telephone, letter, fax, and email;

(b) when you visit our website;

(c) when you contact us in person;

(d) when we contact you in person;

(e) when we collect information about you from third parties; and other channels including our support helpdesk.


From our website, we collect your Personal Data in the following ways:

(a) IP address

We use your IP address to help diagnose problems with our server and to administer our website.

(b) Cookies

A cookie is an element of data that a website can send to your browser, which may then store it on your system. We use cookies on some of our pages to store your preferences and record session information.

The information that we collect is then used to ensure a more personalized service level for our users. You can adjust settings on your browser so that you will be notified when you receive a cookie. Please refer to your browser documentation to check if cookies have been enabled on your computer or to request not to receive cookies.

As cookies allow you to take advantage of some of the Website’s essential features, we recommend that you accept cookies. For instance, if you block or otherwise reject our cookies, you will not be able to use any products or services on the website that may require you to log in (token holdings store cookies for favorites).

You must prevent unauthorized access to your password and your computer. You should always log out after using a shared computer. Information collected from cookies is used by us to evaluate the effectiveness of our site, analyze trends, and manage the platform. The information collected from cookies allows us to determine such things as which parts of our site are most visited and the difficulties our visitors may experience in accessing our site.

With this knowledge, we can improve the quality of your experience on the platform by recognizing and delivering more of the most desired features and information, as well as by resolving access difficulties. We also use cookies and/or a technology known as web bugs or clear gifs, which are typically stored in emails to help us confirm your receipt of and response to our emails and to provide you with a more personalized experience when using our site. Your continued use of this site, as well as any subsequent usage, will be interpreted as your consent to cookies being stored on your device.

(c) User feedback form

Our feedback form requires you to give us contact information (e.g. your name and email address) so that we can respond to your comments. We use your contact information from the registration form to send you information about our company. Your contact information is also used to contact you where necessary.

(d) General Site tracking

We also use a third-party service provider(s), to assist us in better understanding the use of our site. Our service provider(s) will place cookies on the hard drive of your computer and will receive information that we select, for example, how visitors navigate around our site, what pages are browsed, and general transaction information. Our service provider(s) analyzes this information and provides us with aggregate reports.

The information and analysis provided by our service provider(s) will be used to assist us in better understanding our visitors' interests in our site and how to better serve those interests. The information collected by our service provider(s) may be linked to and combined with information that we collect about you while you are using the platform. Our service provider(s) is/are contractually restricted from using information they receive from our Site other than to assist us.

(e) Web Server site visits logging

The following is how we store the web server site visit logs (applicable to https://Ommniverse.com):

(i) To throttle the rate of requests and prevent certain types of attacks against us, we track the incoming IP addresses for very short periods and is then released

(ii) By default, we do NOT store identifiable 'x-forwarded-for' originating IPs during your site visit in the Web Server site visits logs.

(iii) However in the event of certain types of third-party attacks, general server/application troubleshooting, or other related reasons, we might temporarily activate the 'x-forwarded-for' logging.

(iv) As part of our routine server maintenance, all raw web server site visit logs are retained for a minimum of 5 days only and then purged on an automated scheduled basis.


We may use your Data for the following purposes:

(a) to enable us to provide our services and perform our services for you;

(b) to protect the safety and well-being of yourself and/or other customers;

(c) to investigate and respond to claims and inquiries from you;

(d) for business development purposes such as statistical and marketing analysis, systems testing, maintenance and development, and customer surveys or to help us in any future dealings with you, for example by identifying your requirements and preference;

(e) to comply with any legal or regulatory requirements; and/ or

(f) for all other purposes ancillary to any of the purposes stated above.

("Core Purposes")

(g) to communicate offers, products, services, and information on products and activities;

(h) marketing/cross-marketing and communicating with you about products and services offered by us and our service partners as well as our appointed agents; and/or

(i) for all other purposes ancillary to any of the purposes stated above.

("Ancillary Purposes")

(collectively, "Purposes")


You may request to obtain information on your data and also update or make amendments to your data as below: (a) for online registered customers, you may log in to your online account and update your data.

Please note that depending on the information requested, a nominal fee may be charged and/or backed by the Avalanche C-Chain signed message. We will endeavor to provide the information back to you as soon as practicable. However, we also reserve the right to validate all requests for the authenticity of the request.


Please note that it is obligatory for the Company to process your Data for the Core Purpose as stated above, without which some services or features provided by Ommniverse may be affected.

If we do not have your consent to process your Personal Data for Ancillary Purposes, we will not be able to keep you updated about our future, new, and/or enhanced services and products. Nevertheless, you may stop receiving promotional activities by:

(a) unsubscribing from the mailing list;

(b) editing the relevant account settings to unsubscribe; or

(c) sending a request via Contact Us.


We will not trade or sell your Data to third parties. Your Personal Data shall only be disclosed or transferred to the following third parties appointed or authorized by the Company for the fulfillment of the Purpose of (a) data warehouses; (b) IT service providers; (c) data analytics and/or marketing agency; (d) legal bodies as permitted or required by law such as in compliance with a warrant or subpoena issued by a court of competent jurisdiction; and/or (e) regulatory authorities applicable to you; and/or (f) safety and security personnel.

In addition to the above, your Personal Data may also be disclosed or transferred to any of the Company’s actual and potential assignee, transferee, or acquirer (including our affiliates and subsidiaries) or our business, assets, or group companies, or in connection with any corporate restructuring or exercise including our restructuring to transfer the business, assets and/or liabilities.

We shall take practical steps to ensure that their employees, officers, agents, consultants, contractors, and such other third parties mentioned above who are involved in the collection, use, and disclosure of your Data will observe and adhere to the terms of this Privacy Statement.


The Company stores data in a global hosting provider with servers across regions and we shall take all reasonable steps to ensure that all Personal Data is destroyed or permanently deleted when no longer required for the Purpose and prepare a disposal schedule for inactive data after 24 month period.


We may link this website and/or our applications to other companies or organizations’ websites (collectively, “Third Party Sites”). This Privacy Notice does not apply to such Third Party Sites as those sites are outside our control. If you access Third Party Sites using the links provided, the operators of these sites may collect your personal information.

Please ensure that you are satisfied with the privacy statements of these Third Party Sites before you submit any personal information. We try, as far as we can, to ensure that all third-party linked sites have equivalent measures for the protection of your personal information, but we cannot be held responsible legally or otherwise for the activities, privacy policies, or levels of privacy compliance of these Third Party Sites.


Please note that this Privacy Statement may be amended from time to time by applicable laws and regulations and such variations may apply to you. For further inquiries or complaints about our handling of your Personal Data or our Privacy Policy or wish to access, update or amend your Personal Data as mentioned above please contact us via our feedback form at Contact Us.